In a world filled with tools, needs, and potential, I try every day to discover what learners already know, what motivates them to learn, how they can best learn with the resources that the course design team can make available to them, and how to demonstrate to learners and administrators that they have learned something. I have been designing online courses and working with faculty development at Athabasca University since 2006. I have previously taught both online and face to face, and worked as a technical editor/writer.