It is widely agreed that “Quality Matters” when it comes to online course development. While many excellent rubrics and models have emerged in recent years to support quality in online learning, implementing these models is not always as straightforward as it seems. With the growing practice of Universal Design for Learning and, in certain jurisdictions, the roll out of accessibility compliance requirements, additional elements of review have become critical. How can quality assurance be carried out effectively in contexts where multiple players such as faculty/instructors, instructional designers, multimedia developers and more are involved in the creation and delivery of online courses?
This presentation will offer insights into how the Digital Education Strategies team at The G. Raymond Chang School of Continuing Education, Ryerson University, has risen to the challenge of quality assurance in a dynamic team environment that produces up to 30 courses per semester. The team’s Quality Assurance/Quality Control process will be shared, including roles and responsibilities and strategies for ensuring as effective practice as possible. By the end of the session, participants will be able to identify possible strategies for supporting quality assurance in their own institutions’ online courses and how to assist all team members in optimal fulfillment of their roles.
Of Interest to: Online and distance education, Post-secondary education, Instructional designers, Educational technologists, Administrators
