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Friday, May 16 • 11:30am - 12:30pm
Online Coaching as a Relationship of Inquiry: Mathematics, online help, and emotional presence

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The Math Coach program provides help with mathematics using online coaching. In the program, communication using text-based CMC with additional whiteboard capacity is used. Students range from sixth to ninth year of compulsory school, and upper secondary school (aged 12–19). Coaches are enrolled from students at teacher training colleges. Stenbom et al. (2012) introduced a framework for analyzing online coaching, the Relationship of Inquiry. That framework is a modification of the well-researched and verified theoretical framework the online Community of Inquiry (Garrison et al., 2000, 2001). Survey data and transcript analysis indicates that emotional presence is a natural part of a four-element framework for analysis of one-to-one online coaching. Abbreviations, special words and symbols, such as emoticons, are used regularly as an instrument to enhance the visibility between the coach and coachee. It serves as a replacement for face-to-face non-verbal communication. Also, sharing of emotions and moods between two individuals as people and about the coaching activity are common.

This presentation will review the proposed framework for online coaching consisting of cognitive, social, teaching and emotional presence. A special focus will be on the role emotion may play in such environments. Beyond discussion of theory, implications for practice and training of online coaches will be discussed in an interactive session with guided dialogue.  


Of Interest to: Online and distance education, Post-secondary education, K-12 educators, Instructional designers, Researchers, Educational technologists

avatar for Martha Cleveland-Innes

Martha Cleveland-Innes

Professor & Chair, Centre for Distance Education, Athabasca University
avatar for Stefan Hrastinski

Stefan Hrastinski

Professor, KTH Royal Institute of Technology
avatar for Stefan Stenbom

Stefan Stenbom

Lecturer, PhD candidate, Department of Learning, KTH Royal Institute of Technology

Friday May 16, 2014 11:30am - 12:30pm PDT
Campus Activity Centre, Alpine Room 900 McGill Road, Kamloops BC, Canada V2C 0C8

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